I was overcharged the other day. Something called "House Vodka" for $9.80 was added to my bill, and I certainly would not order anything like that in a bar. I brought it to the duty manager's attention who was particularly useless. The duty manager could have solved the issue by pulling a 10-er out of the till or offering me a free drink, instead they decided to be a useless *&%%&*(.
The issue was that they run my credit card through BEFORE I had reviewed the bill, which is poor practice IMHO.
What do you do in these situations?
Dispute the charge? Write a letter?
Needless to say, I won't be going back there.