ozbeachbabe
Senior Member
- Joined
- Jan 10, 2009
- Posts
- 6,458
I miss d00t, he was such good value.
On a completely unrelated subject, who is this (un)masked man ??
I'm sure what this guy has to say echoes what many an AFFer thinks, particularly:
What advice would give airlines to improve the experience of the business traveller?
It’s the little things that matter most for both once a year travellers and everyday frequent flyer junkies. The sincere personal greeting, fast and efficient boarding; and the most important thing – if airlines say they are going to do it – they need to actually fulfill their promise. Telling passengers they appreciate loyalty, then removing FF benefits is a sure fire way to degrade the overall brand value in consumer’s eyes. Business travellers want to see the airline profitable and succeeding too – after all, we rely on the airlines in our own business.
Shades of anytime access removal???