Velocity Frequent Flyer Status Match Promotion - Closed 30 Sep 11

[QF WP]

When things don't happen to our perceived (regardless of reality) timeline/service standard etc, human nature is to feel aggrieved as they haven't met our expectations. We all have egos and most of us like to think that we are their most important application to process.

We aren't to know what the reasons are behind the (apparent lack of) processing speed and we could speculate ad naseum (staffing & training, volume, etc). It is likely that they are working overtime and/or on weekend to meet the demand.

From the historical perpective of those that have had their applications completed, by far the largest percentage of them have been processed in 7 days (not working days). This is still within their stated 28 days.

Let's just all take a deep breath and those that haven't been processed yet, keep checking your inbox for the subject heading "Welcome to Velocity [Silver/Gold/Platinum] membership" from Velocity Frequent Flyer.

FWIW, my details are:

Date and time of Status Match Application dispatch: Thu Aug 25 3.16pm
Date and time of Status Match Application receipt acknowledgement: Thu Aug 25 3.22pm
Date and time of Status Match Application confirmation: Thu Sep 1 3.59pm

 

[serfty]

Date and time of Status Match Application dispatch: Fri Aug 26 ~17:00
Date and time of Status Match Application receipt acknowledgement: In MEL Lounge¹
Date and time of Status Match Application confirmation: ? Showed up online ~13:00 Tue Sep 6th.

¹ Handed temp Plat card, luggage tag and wire tie.

 

[arraitch]

Date and time of Status Match Application dispatch: Fri Aug 26 10:11am
Date and time of Status Match Application receipt acknowledgement email: Fri Aug 26 10:14am
Date and time of Status Match Application confirmation email: Mon Sep 5 2.24pm (status had been updated online on Sunday - or was it Saturday?)

 

[777]

Checked the mail too soon! Platinum pack is here. Unboxing it now!

 

[ozmille]

Checked the mail too soon! Platinum pack is here. Unboxing it now!

Pictures pictures pictures

 

[777]

Pictures pictures pictures

Here: http://www.australianfrequentflyer....ew-velocity-frequent-32475-34.html#post487429

 

[drewbles]

Looks like my card may well have been sent (yay).

Looks like Mr drewbles forgot to update his Velocity profile when he moved house some time ago and it was sent to the wrong address (boo).

The Platinum guys were great and are re-sending me one now (yay).

*bangs head for not re-addressing everything when moving house*

 

[oz_mark]

When things don't happen to our perceived (regardless of reality) timeline/service standard etc, human nature is to feel aggrieved as they haven't met our expectations. We all have egos and most of us like to think that we are their most important application to process.

Some of us aren't in any particular hurry either. As long as it happens by the weekend of The Gathering :mrgreen:

 

[Princess Fiona]

Re: Announcing our New Velocity Frequent Flyer Program

Princess Fiona, if you are likely to be at an airport (perhaps even a Westfield booth), then I would make the time to get the temporary card & luggage tags (plus excellent wire tie).

Alternatively, as alluded to above, keep the email and flash your QFF Plat card at check-in, citing you've been away overseas and the membership pack will be awaiting your return. You won't have been the first to have done that

Thanks Lindsay, I think we'll try option two in MEL on the way back from our trip. We will be driving directly to SYD T1 next Friday and I doubt I can persuade Shrek to give up some F Lounge time to head over to to T2
Checked his account today and still showing member ( from 27th August) patience is a virtue I am sadly lacking

 

[LiamR]

Although I didn't apply for a status match and only earned it a week ago.... I'm walking particularly fast to the mailbox now. Fingers crossed!

 

[Pushka]

When things don't happen to our perceived (regardless of reality) timeline/service standard etc, human nature is to feel aggrieved as they haven't met our expectations. We all have egos and most of us like to think that we are their most important application to process.

Yes, and this isnt going to get any better with our instant access (and therefore expectation of instant access) to everything. In the days of snail mail, you would wait 2 -3 weeks from sending a letter to getting some kind of acknowledgement (not necessarily a proper reply) before getting antsy. Then along came faxes and the time wait decreased to a few days. Now, with emails, we basically expect a response that day. Instant gratification.

 

[connieguy]

View attachment 3701

I think I suffer from that age old affliction 'patience non-existo-itis'

Date and time of Status Match Application dispatch: Wed Aug 31 07:40
Date and time of Status Match Application receipt acknowledgement: Wed Aug 31 07:43
Date and time of Status Match Application confirmation: ?

What was the time frame experienced by those who have received confirmation?

Mate my time line was 04:53am 27 Aug. Got an auto responder reply 04:54am 27 Aug but nothing else.

All good things come to those that wait, so maybe just chill a bit. VA will deliver. I expect they received a much stronger acceptance than they ever expected.

 

[theintelligent1]

Applied via email: 25th Aug
Matched via email: 1st Sept (actually changed 31st Aug in my profile)
First Flight Since the match: 11th Sept (hopefully all goes well and it can officially be bye bye QF)

 

[Reggie]

Date and time of Status Match Application dispatch: Friday Aug 26 1306
Date and time of Status Match Application receipt acknowledgement: Friday Aug 26 1308
Date and time of Status Match Application confirmation: ?

So coming up to two weeks.

 

[samillionaire]

Date and time of Status Match Application dispatch: Sun, Aug 28, 2011 at 12:46 AM
Date and time of Status Match Application receipt acknowledgement: Sun, Aug 28, 2011 at 12:46 AM
Date and time of Status Match Application confirmation: Didn't receive one. but I logged in and checked today 07/09 8:57p.m and status shows gold

 

[dfcatch]

Applied - 25th August, immediate acknowledgement.

False alarm when I checked my email tonight and saw... "Your Velocity Frequent Flyer St........" and then opened the email and saw it said "Your Velocity Frequent Flyer Statement "


Then logged in and PLATINUM BABY! Yeah


Love you DJ!

Next DJ flight - Friday 9th Sep!

 

[Princess Fiona]

Ok he's in

Shrek has officially joined me as VA platinum. Requested 27th Aug .First flight with the ogres 8th October. Thanks VA

 

[connieguy]

Ok he's in
View attachment 3725
Shrek has officially joined me as VA platinum. Requested 27th Aug .First flight with the ogres 8th October. Thanks VA

Donkey as well?

 

[connieguy]

Woo Hoo. Just logged on and .......... VA Platinum.

Thank you VR and VA. Now time to work on regaining VA WP and paying back the VA faith in me.

Hello booking engines. It has all changed. Sound of fingers clicking keys. Adl/Syd//Mel/Bne/Per/Drw/Bkk/Hkg/Sha/Pek/Ams/Lhr/Lax/Yyz/Den/Ord/CDG/hell the rest of the world.

I'm excited and looking forward to getting a few Shrek family autographs and photos. You guys like good SA Shiraz in the swamp?

 

[samillionaire]

donkey flies dragonair