Velocity Shop and (NOT) earn

[chrispy3276]

I'd come in to this topic thinking it'd been a bit rough that I'd had points pending since March. Clearly not gauging some of the posts in this topic...

 

[carwashhair]

Had a decent turnaround for Shopandearn partner NZWineOnline:

Processed Date	Activity Date	Description	Status Credits
11 Sep 12	16 Aug 12	NZ Wine Online (Australia)

[TH="class: last, colspan: 3"]Velocity Points[/TH]

[TH="class: last"]Base[/TH]
[TH="class: last"]Bonus[/TH]
[TH="class: last"]Total[/TH]

[TD="align: right"]0[/TD]
[TD="align: right"]659[/TD]
[TD="align: right"]0[/TD]
[TD="class: last, align: right"]659 [/TD]

It's a funny earning system - a flat base of 659 points regardless of purchase amount. I bought one bottle of wine plus postage - 659 points for a total of $25! It's ok for a one-off purchase.

 

[lovestotravel]

Very impressed lately and I have been doing quite a bit of on-line shopping (Sorry Myer and David Jones)

The Iconic
Next
Debenhams

Points all into the account in a short period of time (less than 3 weeks for all of them)

Quite a few retailers offering 5 points per $1 and free shipping with prices the same or less than buying in-store

For a total of 6.5 points per $1 it's a very nice way to shop from home with a glass of wine beside you

5 Velocity points
1.5 Amex points, actually more if you want to count the 15/20% bonus IF you transfer points to Velocity at the moment

A HUGE fan of the Shop and Earn store!

 

[drewbles]

Very impressed lately and I have been doing quite a bit of on-line shopping (Sorry Myer and David Jones)

The Iconic
Next
Debenhams

Points all into the account in a short period of time (less than 3 weeks for all of them)

Quite a few retailers offering 5 points per $1 and free shipping with prices the same or less than buying in-store

For a total of 6.5 points per $1 it's a very nice way to shop from home with a glass of wine beside you

5 Velocity points
1.5 Amex points, actually more if you want to count the 15/20% bonus IF you transfer points to Velocity at the moment

A HUGE fan of the Shop and Earn store!

You're lucky. I have points waiting from back in June from Menulog (In fact, I have well over 1k worth of points queued up up until this week).

I figure it's costing me zero extra to use 'shop and don't earn' when I use any of these services, so if they do eventually arrive in my account it's a bonus.

The site said 'up to 60 days'. It's been 90. I should drop them an email (is the ACCC interested in this kinda stuff or is it all too much effort for them?).

 

[dandandan]

I am still waiting for my Dell points since July, it seems the bigger amounts always take longer, my Apple Macbook air on a 4 times bonus took months last year.

Date: 9 July 2012 Time: 12:51 Merchant: Dell Australia Earned: 13989 Velocity Points
Status: Pending

You're lucky. I have points waiting from back in June from Menulog (In fact, I have well over 1k worth of points queued up up until this week).

I figure it's costing me zero extra to use 'shop and don't earn' when I use any of these services, so if they do eventually arrive in my account it's a bonus.

The site said 'up to 60 days'. It's been 90. I should drop them an email (is the ACCC interested in this kinda stuff or is it all too much effort for them?).

 

[Intra]

I'm still waiting for Velocity to just add a transaction even as Pending from the Apple Store (Just purchasing a HP Printer and trying to take advantage of there 4 Points for $1 offer)... Called them up, said they would get back to me within the week about what they found, even after forwarding my Apple reciept email to the team... Still waiting...

Had done this before on two occasions with no dramas - 3rd time unlucky...

 

[hummel]

Below is my transaction history, you will notice only one approved. I am also completely missing a FragranceX transaction (no confirmation etc after doing it all the right way) that is worth a few thousand points. What's the best way to follow it up with Velocity?

01.Date: 16 September 2012 Time: 00:00 Merchant: eBay Australia Earned: 200 Velocity Points
Status: Pending
02.Date: 26 August 2012 Time: 00:00 Merchant: eBay Australia Earned: 98 Velocity Points
Status: Pending
03.Date: 8 March 2012 Time: 15:59 Merchant: Dell Australia Earned: 81 Velocity Points
Status: Approved
04.Date: 13 February 2012 Time: 07:57 Merchant: eStore.com.au Earned: 62 Velocity Points
Status: Pending

 

[dandandan]

Some things you can claim for direct on the website, just click claim missing points above the latest activities table or if it is not one of those email; [email protected]

 

[hummel]

Thanks for that, I've sent them an email.

The Velocity shop has so much potential and I really am a fan of it... it's just a shame it can take so long for point's to post and the little hiccups along the way.

 

[hummel]

Thanks for that, I've sent them an email.

The Velocity shop has so much potential and I really am a fan of it... it's just a shame it can take so long for point's to post and the little hiccups along the way.

Following up from this, I sent the velocity team an email, they replied asking for proof of purchase, so I sent a copy of the invoice.

A week later I had to chase up to push the issue and have just received an email saying they can't award me the points due to not being logged in. I know 100% I am logged in and am very familiar with the Shopand Earn store. Time for another email I think.

 

[Intra]

I'm still waiting for Velocity to just add a transaction even as Pending from the Apple Store (Just purchasing a HP Printer and trying to take advantage of there 4 Points for $1 offer)... Called them up, said they would get back to me within the week about what they found, even after forwarding my Apple reciept email to the team... Still waiting...

Had done this before on two occasions with no dramas - 3rd time unlucky...

Well, abit of a win for me - Late last night getting a Pending & Approved email in quick succession for the above transaction! They just gave me 1000 points for it, abit short of what I should of got for the 4 for $1 deal... But we'll leave at that...
Looking at purchasing afew more big products from Apple through the online store - I'll clear my cookies and see what happens next time.

 

[mella2007]

I've been pretty lucky with most of mine taking less than a month to show up in my account, except for a couple of overseas merchants who never pended whatsoever

 

[drewbles]

Following up from this, I sent the velocity team an email, they replied asking for proof of purchase, so I sent a copy of the invoice.

A week later I had to chase up to push the issue and have just received an email saying they can't award me the points due to not being logged in. I know 100% I am logged in and am very familiar with the Shopand Earn store. Time for another email I think.

If you login to your Velocity account, directly under the Latest Activities box you'll see this:



If you click on 'Velocity Global eStore' you should see pending purchases that were made when you were 'logged in'.

Not sure if that'll help, but it's ammunition

I've noted that Menulog have seemingly vanished as a partner (after I managed to get just about all of my points cleared with a little help from Velocity contacts).

*edit*
Menulog appear to be back, but under the 'For Men' section. Are they implying it's only for bachelors or those without SWMBO's?

 

[SteveJohnson]

Now earn Virgin Australia frequent flyer points on iTunes music, apps

Wow, this just came in, how amazing - 2 Velocity points per dollar for buying music, apps, movies and books on iTunes Australia, and until November 30 its 4 points per dollar!

Earn Virgin Australia frequent flyer points on iTunes music, apps - Flights | hotels | frequent flyer | business class - Australian Business Traveller

 

[lobo76]

Velocity partners with iTunes and major retailers

VELOCITY FREQUENT FLYER WELCOMES MAJOR INTERNATIONALDEPARTMENT STORES AND iTUNES FOR AUSTRALIAN FREQUENTFLYERS
16 October 2012
Velocity Frequent Flyer today announced it has significantly expanded its retail offering for members with the launch of Macy’s, Bloomingdales, Saks Fifth Avenue, Topshop and iTunes Australia.
The online shopping sites of all five retailers are now available via the Velocity Global eStore,enabling Velocity Frequent Flyer members to earn Points for a wide range of purchases.
Velocity Frequent Flyer Chief Executive Officer Neil Thompson said: “We are delighted to offer our members access to some of the world’s most popular retailers through the Velocity Global eStore.
“Velocity Frequent Flyer already has the widest online retail offering of any frequent flyer program in Australia and these new retailers will provide our members with even more choice. From the premium fashion and lifestyle brands available through Macy’s, Bloomingdales and Saks Fifth Avenue to the high-street pieces from Topshop.
“We are committed to offering a frequent flyer program that is rich and rewarding for members and we are pleased that Velocity Frequent Flyer is the only frequent flyer program in Australia to offer access to international, online department stores.
“What’s more, with the addition of iTunes Australia, our members will have access to millions of songs from just about any artist, thousands of movies to buy or rent, and a range of video and audio podcasts.
To reward members in the lead-up to Christmas, Velocity Frequent Flyer is running a special double Points promotion across all retailers on the Velocity Global eStore until 30 November 2012.
“We know that the ability to earn Points for everyday spending is important to our members and we are pleased to make the shopping experience with over 140 retailers even more rewarding during this period”, Mr.Thompson said.
Macy’s, Bloomingdale’s, Saks Fifth Avenue, Topshop and iTunes Australia are all available via the Velocity Global eStore now at http://www.shopandearn.com.au. To become a Velocity FrequentFlyer member, visit the Velocity Frequent Flyer site www.virginaustralia.com/velocity

Standard earn rate
Topshop- 1 points per $1 spent
Bloomingdale - 1 points per $1 spent
Saks - 1 points per $1 spent
Macy's - 1 points per $1 spent
iTunes - 2 points per $1 spent

Christmas double points earn rate (until 30November 2012)
Topshop- 2 points per $1 spent
Bloomingdale -2 points per $1 spent
Saks -2 points per $1 spent
Macy's - 2 points per $1 spent
iTunes - 4 points per $1 spent

 

[lobo76]

Re: Velocity partners with iTunes and major retailers

Ugh that paste came out bad... trying to fix up...

 

[awilcockson]

Re: Velocity partners with iTunes and major retailers

Be interesting to see how the purchase tracking works for iTunes. Priority Club tried this before and it was an epic failure because you can't purchase content from the iTunes website, you have to do it through the iTunes application.

 

[awilcockson]

Re: Now earn Virgin Australia frequent flyer points on iTunes music, apps

Except as I pointed out on the other thread I don't know how it's going to work, because you can't actually purchase off the iTunes website, you have to launch the application, and the T&Cs exclude purchases made through the app ...

 

[samh004]

Re: Velocity partners with iTunes and major retailers

Be interesting to see how the purchase tracking works for iTunes. Priority Club tried this before and it was an epic failure because you can't purchase content from the iTunes website, you have to do it through the iTunes application.

I have a Cold Chisel box set I'd like to buy, at 4 points/$ it's not a bad offer, but I'm leaning towards buying discount gift cards and saving $ instead of earning points. Hmm... decisions.

 

[k3nnis]

Re: Velocity partners with iTunes and major retailers

So to get the points do we do this?

Log into the shopandearn website. Then click on shop now on the itunes link. Then it will open up itunes app on your computer. Then just buy from there???

Thanks,
K.