I find the success rate with Shop & Earn seems to have a lot to do with browser compatibility and security settings. Not long after Win8 came out it took months for me to get the point to come through.
I purchased an iPad and cover from Apple. They were purchased in the one transaction, however they were shipped separately. The points from the cover credited, the points from the iPad didn't. Only issue I've had and have purchased through the site on several machines/browsers.I find the success rate with Shop & Earn seems to have a lot to do with browser compatibility and security settings. Not long after Win8 came out it took months for me to get the point to come through.
Hi guys,
We are currently experiencing an issue with eBay posting Pending Points to members accounts.
We expect all Pending Points emails for eligible purchases to be sent in due course.
Thanks for your patience.
Hi iambents, would you mind sending me your Velocity number and the Apple transaction date via private message? Thanks.
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I seem to have issues when the double promos are on, my eBay transactions don't seem to track.
Have contacted velocity to have the transaction manually added, which they did last time.
I've been spending a lot on shop and earn recently. Apple transactions take a week or so to be acknowledged. Adairs seems to be very quick, as does Menulog.
Posting to the account however is random. Up to 3 months at times, but i've never not had my points post.
I made a purchase 2 days ago on ebay and it has tracked correctly. I'm quite surprised.
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Same here - made two separate purchases on ebay over the weekend and received e-store emails for each one within a couple of days.