I’m still waiting for some Black Friday single bottles to be delivered. Listed as paid but don’t seem to have been shipped yet. Anyone else in same boat?
10 days now and not shipped. I contacted them today and they claimed the items haven't yet arrived at their warehouse. I'll be contacting them everyday until it ships.
UPDATE: I did contact them again this morning. I was told that they now have the items and they will be dispatched soon. Then got this email:
"Hi David,
This is just a quick update on your outstanding order!
We’ve had an unexpected delay which affected this small batch of wines, so unfortunately this delivery is running a little bit late!
Your wine will be dispatched in the next couple of days!
If you would prefer to cancel your order and receive a refund, please just reach out to our lovely customer service team either via email
[email protected] or on 1800 663 419 and they will get this sorted for you!
To further apologise for the unforeseen hassle
we’ve added a $15 apology credit onto your account
and that credit will automatically apply to your next order with us.
Once again we’re sorry for the delay, but we promise
the wine is worth the wait
Cheers,
The mof_ Team"