What cheeses me off

[DejaBrew]

I had a similar dis-connected conversation via e-mails with my energy company after my smart meter installation.

My considered conclusion was that the smart meter mob were an entirely different organisation from the energy supplier and they only talk to each other grudgingly, esp when it comes to a customer problem.

Sounds about right. I figured I was going to be in for a challenging conversation when the conversation began like this -:

Me: I just wanted to confirm that the FIT is automatically incorporated into my billing with the smart meter having now been added, or whether there's something needed from my end to "request" the FIT to be added/enabled?

Agent: Got ti! Be assured, you have reached the right person, and I’ll definitely assist you with in order to configure the solar panels. Please do not worry I got this for you, you are a loyal customer

Me:

 

[prozac]

Sounds about right. I figured I was going to be in for a challenging conversation when the conversation began like this -:

Me: I just wanted to confirm that the FIT is automatically incorporated into my billing with the smart meter having now been added, or whether there's something needed from my end to "request" the FIT to be added/enabled?

Agent: Got ti! Be assured, you have reached the right person, and I’ll definitely assist you with in order to configure the solar panels. Please do not worry I got this for you, you are a loyal customer

Me:

When you know you know ...

 

[p--and--t]

WCMO is certain keyboard warriors whose strong opinions will be forcefully repeated over and over on the same thread ad infinitum as obviously everyone else's opinion and stated facts on the thread are obviously wrong stupid and valueless.

Is it so hard to agree to disagree and showing some courtesy