What's your Uber experience?

[auriga]

I was under the impression that tolls were on top of quoted Uber price.

Ordered Uber at SYD T2 and told driver no tolls so he drove via Bexley not M5 tunnel.

On the way back to SYD T2 a few hours later told the lady driver no tolls. She told me the price quoted by Uber includes the toll. So we used M5 tunnel.

Did the first driver pocket the toll money? Wish it was clear up front on the app and I may have missed it.

I read somewhere.... Uber includes the toll, but Didi excludes the toll.

 

[hwy]

Yesterday I realsied Uber green is the same price as Ubex X. My logic was they'd probably be newer Chinese electric vehicles. Both trips they were hybrid Camrys. So at least a decent size.

Outbound trip the guy had two phone calls. First one, on speaker phone so we could hear the convo (although not in English). Second one a different phone rings and this time speaker phone but driving like this
View attachment 395419

That would be a one star review for the driver doing such a dumb thing with paying passengers in the vehicle.

 

[VPS]

Yesterday I realsied Uber green is the same price as Ubex X. My logic was they'd probably be newer Chinese electric vehicles. Both trips they were hybrid Camrys. So at least a decent size.

Outbound trip the guy had two phone calls. First one, on speaker phone so we could hear the convo (although not in English). Second one a different phone rings and this time speaker phone but driving like this
View attachment 395419

I would ask him to put it down and report him

 

[mushypeas]

solely use uber electric now, near-new tesla's & polestar's each time... good experience, cheap-cheap.

 

[hwy]

I would ask him to put it down and report him

If you ask him to put it down then you will get a one star review. Sad, but that's the way the world rolls these days. Everyone is never wrong.

 

[Happy Dude]

Surely Uber cannot defend having a driver on the books who doesn't know, or flagrantly disregards, the road safety rules? I too would be reporting him and asking Uber to remove any retaliatory review from him.

 

[lovestotravel]

Surely Uber cannot defend having a driver on the books who doesn't know, or flagrantly disregards, the road safety rules? I too would be reporting him and asking Uber to remove any retaliatory review from him.

That's not how it works

 

[Happy Dude]

That's not how it works

Yes it is

Tayla's Uber driver behaved indecently towards her, yet she was the one left feeling 'ashamed'

App-based rideshare services like Uber have made it easier than ever to travel. However, users have been left unsatisfied by the lack of action after reporting inappropriate incidents.

www.abc.net.au

 

[Brissy1]

That's not how it works

Correct.
I asked uber to remove a retaliatory rating and they replied that it CANNOT be removed (of course name and shame uber publicly and they'll act differently).
So just give 1 star, driver's ratings are important (to them), who cares about a rider's rating.

 

[lovestotravel]

Yes it is

Tayla's Uber driver behaved indecently towards her, yet she was the one left feeling 'ashamed'

App-based rideshare services like Uber have made it easier than ever to travel. However, users have been left unsatisfied by the lack of action after reporting inappropriate incidents.

www.abc.net.au

Yeah nice story, Uber do not remove ratings

 

[Happy Dude]

Yeah nice story, Uber do not remove ratings

I'd remove myself as a rider then. If that, or a rider rating, actually mattered, I'd have no issue going more public about it. How terrible do Uber come off in that news story? For serious issues, it's a garbage system if they allow a driver to negatively impact my rating because of their actions.

 

[jastel]

Its a garbage system from both sides of the coin when everyone expects a perfect score every time...unless changed by driver or passenger the default should be a 3...normal service.

 

[lovestotravel]

I'd remove myself as a rider then. If that, or a rider rating, actually mattered, I'd have no issue going more public about it. How terrible do Uber come off in that news story? For serious issues, it's a garbage system if they allow a driver to negatively impact my rating because of their actions.

Many drivers will rate 1star for a short trip etc.

That's the system and Uber is and has always been pathetic and it's why I do anything to avoid using them or any gig economy service

In London and Paris recently, private cars arranged by the hotel or taxi's, simple

 

[Brissy1]

I didn't receive my uber one, 5% credit on my ride on Friday. Found this enhancement...

"Starting 19 November 2024 (for existing members) and 18 October 2024 (for new members), you will still receive your 5% in Uber One credits on eligible rides, but you will no longer earn credits on the portion of the fare paid with Uber One credits."

As I usually pay using uber account loaded with uber gift cards (purchased @10% or 15% discount), I won't be renewing my uber one membership.

Add: as to my "uber experience" as per this thread, Friday's evening's trip, Sydney's Watson's bay hotel to the city in the rain/storms, 3 minute waiting time, a lifesaver.

 

[burmans]

Personally, while I have traditionally been a big Uber fan, have found their prices have crept up and not much difference to taxis, these days I find myself using Didi a lot as they are much cheaper. Particularly with their frequent discount offers.

 

[lovestotravel]

Personally, while I have traditionally been a big Uber fan, have found their prices have crept up and not much difference to taxis, these days I find myself using Didi a lot as they are much cheaper. Particularly with their frequent discount offers.

Umm no

Uber prices dopped in Melbourne, Sydney and Brisbane and possiblu other areas by about 5% during August.......

They are always my last option in every instance

Funnily enough on a recent work trip, everyone was excited to book an Uber from the airport, they cancelled and we ended up in a Taxi...

I could only laugh

 

[Human]

When it comes to rideshares/taxis, really the only way to go is to be agnostic. Sometimes Uber is better, sometimes (a lot of the time, in my experience) Didi is better, sometimes (gasp!) public transport is better, sometimes taxis are better. It's not only about price: it's also about availability, convenience, how long the wait is, current discount offers, etc.

Religiously sticking to only one preferred product is a recipe not only for frustration but for losing money.

 

[VPS]

I've found recently in Adelaide I'll check Uber and Didi and it be around $12 and not a lot of variation and I'll go back a few minutes later and Didi has surged = been using Uber more recently

 

[Bundy Bear]

Every Tuesday morning and most Sundays around 5:00am I usually need to catch and one or the other, I check with Didi first but if no drivers or higher prices then I use Uber. Didi do offer Virgin Australia points which isn't too bad. All you can do is place one off against the other.

 

[daft009]

Had an uber guy wanting me to pay him payid over uber once we started