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  1. M

    Qantas First class SYD-LAX

    Well perhaps “told off” was an incorrect way to describe it, but it’s how it felt. The CSM essentially said “why go up there, press the button and we will serve you” - but it was in a telling-off tone, not in a polite “oh do you need something” tone. No biggie for sure - but certainly after...
  2. M

    Qantas First class SYD-LAX

    Yep agreed. My last flight in F there were no mid flight options (steak santa / anything cooked). Then I asked for Champagne and they whipped out the random J class NV. I asked for Piper Rare instead. The CSM also told me off when I went upstairs to the self-serve bar for a kit kat. I still...
  3. M

    Amex Hotel Collection US$100 not honoured

    I’ve used pay in advance THC rates and received benefits at Hilton, along with Diamond benefits and HH points. @Daver6 did your booking confirmation email from Amex have this header: If it does - that’s pretty clear cut evidence for getting what you’re owed I would think.
  4. M

    AMEX Membership Reward Points Fraud

    Hi all I just want to alert Amex users to potential fraud on their Membership Rewards points. Last week I had a few dodgy transactions from David Jones that were immediately reversed (I’m assuming whatever 2FA is in place worked to stop those transactions). However, they were able to make a...
  5. M

    3 months away and many airlines

    To be fair, “rest of planet” also happens to be where the aviation related fatalities are 😜
  6. M

    Qantas Increases Legroom Charges; Changes to Row 4 selection on most 737 flights

    What you mean? As OWE on BA flight, QF reward ticket I could select seats for free.
  7. M

    Up to 35,000 Velocity points for switching to AGL Energy

    Interesting. How does this work? You churn to another provider and before its processed they sent you the offer?
  8. M

    How do Hilton treat you as an Elite?

    HH Diamond Stay August 2024 Next Curio by Hilton Melbourne Booked: base level room x 2 Received: Executive Club 1 Bedroom Suite x 2 Tiny box of Koko chocolates. Breakfast only available in Club lounge which was pretty good this time. Coffee machine was broken but lounge staff got me a barista...
  9. M

    Qantas Green frequent flyer tier

    So the minimum cost of Green Tier is now $50 I take it, I’m not missing some cheaper way to get that final leaf? Gotta offset the holiday house?
  10. M

    Lounge Access Help Desk

    No, needs to be next onward flight. OneWorld has some minor exemptions to that relating to short-haul connections to a higher class, however having airlines honour those rules is hit and miss. In any event, SYD-HKG is not short haul, so status and class of service on that leg will determine SYD...
  11. M

    5 status credits short for platinum renewal... any chance of Qantas 'gifting' those?

    What is there to compensate? Someone gets a gift therefore others who didn’t have experienced loss?
  12. M

    Impossible to book multi-city award flights ("Error has occurred in our central database")

    If you can only find the availability in the multi-city tool when entering the segments as separate sectors, then in my experience it’s likely a married segment rule. MEL-DXB and DXB-JFK are available as awards, but MEL-JFK is not.
  13. M

    Refund of Qantas FF points after cancellation

    Data point - cancelled all QF award to USA on 28 July. Points credited 29 July. Now waiting for taxes.
  14. M

    5,000 bonus points each on up to 3 international Qantas Hotels bookings (book by 5/8/24)

    Why not do it all in your wife’s name and just family transfer the points to you - avoid any issues?
  15. M

    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    Mostly BA carrier surcharges. I don’t intend to pursue it - QF could well argue they were working on it and I made a voluntary change.
  16. M

    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    Well a further update, after I had found an alternative and managed to have it successfully ticketed - MH finally replies to QF and plonks two sectors back into the PNR (the now fully ticketed and correct PNR). The flights were the day before the original flights they removed, so not ideal but...
  17. M

    Qantas Fare Rules - Changing one flight of a return

    Do you mean you changed the Classic award dates and the cash fare, which remained unchanged, was re-priced at current fares?
  18. M

    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    Well just to close this out. The full sequence of events for my ticket: Day 1 - Made minor date change to a single AY flight and within 4 hours MH had reclaimed its sectors Day 1 - Emailed rewardticketescalations who added sectors back and asked via OneWorld desk for reinstatement. The reply...
  19. M

    Qantas First Lounge Syd vs JAL First Lounge HND?

    I love to critique QF too, but the airport cafe will hardly come with free Champagne? :p
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