Avianca "Lifemiles" - Questions and Discussion

[Finale]

re: Avianca "Lifemiles" - Questions and Discussion

Lifemiles is down for maintenance. Wonder what they are enhancing now.

 

[VAG newbie]

re: Avianca "Lifemiles" - Questions and Discussion

Lifemiles is down for maintenance. Wonder what they are enhancing now.

Fingers crossed!

 

[LittleFokker]

re: Avianca "Lifemiles" - Questions and Discussion

Lifemiles is down for maintenance. Wonder what they are enhancing now.

2 1/2 hours later and still down. I was still able to cancel a lifemiles booking on the phone - whoa to go in less than 5 minutes which is definitely a record for me.

 

[Eric Barasa]

re: Avianca "Lifemiles" - Questions and Discussion

Super fast!! In other news, seems TG F connections to/from HND/NRT/KIX are blocked, but the new CTS 747 route is not!

 

[Guvner]

re: Avianca "Lifemiles" - Questions and Discussion

It's back up now.

 

[hummel]

re: Avianca "Lifemiles" - Questions and Discussion

It's back up now.

No changes?

 

[peter456]

re: Avianca "Lifemiles" - Questions and Discussion

Not working for me. "prefered carrier" box does not seem to be populated!

 

[JessicaTam]

re: Avianca "Lifemiles" - Questions and Discussion

Not working for me. "prefered carrier" box does not seem to be populated!

Working for me just now.

 

[peter456]

re: Avianca "Lifemiles" - Questions and Discussion

Working for me just now.

Yes, working as normal again now, thanks. Having a good look around to see if I can spot any enhancements...

 

[Guvner]

re: Avianca "Lifemiles" - Questions and Discussion

Poor old LM. Can't get much right. Notice how the departure time from Auckland is actually the departure time from LA?

 

[Eric Barasa]

re: Avianca "Lifemiles" - Questions and Discussion

Not a bug really.
The departure airport data and departure time data are probably put lord from different parts of the itinerary and shower there. Departure time is likely set as the earliest time of any departure/transit points in the itinerary, not that if the actual starting point.
Quite common when crossing the date line going east..

 

[Finale]

re: Avianca "Lifemiles" - Questions and Discussion

My first screenshot attempt failed.

I wanted to book SYD-NRT via BKK leaving this Sunday. BKK-NRT has been available for weeks, if not months but only J for SYD-BKK so I waited until T-5 when TG releases more F seat. It became available on Tuesday a bit after midday so I sent screenshots.

Woke up Wed morning and flights are still there but after a few hours someone grabbed BKK-NRT. Didn't hear anything from Lifemiles until this morning (1am) saying they couldn't find BKK-NRT and had been searching for alternate flights. Obviously, they only tried to search for BKK-NRT on March 21 and didn't try to change SYD-BKK to morning flight which can connect to NRT in J same day.

Lesson learnt. If booking close to a departure date, give them some alternate flights in the first email. They asked if I have any alternate flights/routes/dates but I couldn't be bothered and I will stick with OZ flights.

 

[VAG newbie]

re: Avianca "Lifemiles" - Questions and Discussion

My first screenshot attempt failed.

I wanted to book SYD-NRT via BKK leaving this Sunday. BKK-NRT has been available for weeks, if not months but only J for SYD-BKK so I waited until T-5 when TG releases more F seat. It became available on Tuesday a bit after midday so I sent screenshots.

Woke up Wed morning and flights are still there but after a few hours someone grabbed BKK-NRT. Didn't hear anything from Lifemiles until this morning (1am) saying they couldn't find BKK-NRT and had been searching for alternate flights. Obviously, they only tried to search for BKK-NRT on March 21 and didn't try to change SYD-BKK to morning flight which can connect to NRT in J same day.

Lesson learnt. If booking close to a departure date, give them some alternate flights in the first email. They asked if I have any alternate flights/routes/dates but I couldn't be bothered and I will stick with OZ flights.

Sorry to hear that. Yes, unfortunately screenshot process is not instantaneous so there is a risk that someone snatches your seat in the mean time.

Hope they fix the bug.

 

[Finale]

re: Avianca "Lifemiles" - Questions and Discussion

Sorry to hear that. Yes, unfortunately screenshot process is not instantaneous so there is a risk that someone snatches your seat in the mean time.

Hope they fix the bug.

I think being able to book is a bug for them and they just fixed it.

 

[PatMcrotch]

re: Avianca "Lifemiles" - Questions and Discussion

Is a mobile number ok for the callback or they want a landline??

 

[astrosly]

re: Avianca "Lifemiles" - Questions and Discussion

Is a mobile number ok for the callback or they want a landline??

No problem calling me back on my Australian mobile number last August.

 

[whole-lotta-moxie]

re: Avianca "Lifemiles" - Questions and Discussion

I think being able to book is a bug for them and they just fixed it.

I don't think they have fixed the bug. I just checked flights SYD-BKK-NRT. Not there when i checked as a connecting search SYD-NRT but when i did a seperate search I found flights Syd-Bkk then a search for BKK- NRT same day it came up. Looks like screen shots are still required

 

[PatMcrotch]

re: Avianca "Lifemiles" - Questions and Discussion

No problem calling me back on my Australian mobile number last August.

Thanks.

Just sent my first screenshot attempt
*fingers crossed*

 

[Guvner]

re: Avianca "Lifemiles" - Questions and Discussion

Thanks.

Just sent my first screenshot attempt
*fingers crossed*

Nice one. Report back with the outcome?

 

[dajop]

re: Avianca "Lifemiles" - Questions and Discussion

Really not happy with the loss of SQ premium awards again. Thought progress was being made when they reappeared, but not they've gone again it's quite annoying. Even UA have access to some inventory (good availablity on non 77W/380 aircraft, such as 207/8 and 237/8 between SIN & MEL), but alas it seems now SQ have excluded lifemiles (or vice versa).