Changes to partner earns on QF

[Archphoto]

Wow! I just had a look at earning on a flight to HKG out of BKK, as I fly that regularly.

Currently on CX I'd garner 1064 Points and 30SCs (RTN), after the changes, 550 Points and 15SCs. Other than EK the other airlines are the same: AY, RJ & UL 550 15. EK 550Pts 0SCs. (Comparison only - I actually credit MP, but was interested to see how it changes.)

I appreciate they're wanting to "award" you for the class you fly, but how many booking engines actually show what class you've booked prior to payment? (QF sure as hell don't!!) I actually do keep my eyes on this when I book (no TA here in BKK), as it's important for me to book the correct class, to get the most points & SCs I possibly can for the cost. (Clients want cheapest possible so J not an option and Y is a rarity, if at all. Discount Economy is typical for most of my flights, so I like to know where they fall.)

Got their newsletter as well, but was so busy, I didn't actually read fully - and as others have said, being buried 3/4 of the way down the page, shows to me how important their FF really are. Mag subs, car hire, wine etc are sooooooo much more important.

cough* notifying (in a respectful and timely manner) your FF members who actually fly on your aircraft - it's the non-flyer willing to use 71,000 +$300 for a Dyson who are really making us money. After all, no need to feed them, serve them, use fuel, pay staff, maintain the aircraft etc if the majority (in the eyes of QF) are spending their points (earned via CC), on actual items that are so far removed from QF, you can't see them from space.

Will be interesting to see how it all pans out - definitely not 90 days notice, so I'm getting my popcorn ready to watch the s**t-storm that hits, when they implement it Dec 1 2015. Start sharpening your pencils guys and have the ACCC on speed-dial; the T&Cs are quite clear (as was pointed out upthread even included in the most recent S&F update), me-thinks QF is going to regret the early date of implementation if AFF members have any say in it!! :mrgreen:

 

[Comoman]

OK well I've read all this with interest and some dismay. I have 2 main comments to make - one on MH/QR and the other on my personal feelings. I'll put myself last

1. MH/QR. Here's a thought, which may be way off base, but remember that currently(and since MH joined OW) the earnings and stuff were already skewed and not "standard"(not that that means anything these days! )... and QR was not great. I wonder how much of this is QFF or things like QF/EK being "against" QR(per se), or rather trying to divert people to their metal(why not just give SC's on EK flights where no QF codeshare exists then?) but more a function of the agreements that QR and MH make with QF for earnings. Now, all of this has a cost. We fly on MH but credit to QF, then there's an agreement between the two for a payment for this. Just like if I use a MH lounge with my QF status, they will charge that back to QF (which is the main reason to swipe your card), just as if a MH elite uses a QF lounge, they will charge back to MH. I wonder if this is partially a function of the agreements brokered between those carriers and QF as much as QF "EMF&S" enhancements? I don't know, but I wonder.

This doesn't explain the SC's for a business class flight being awarded at Economy level. Doubt there's any payment being made there - it's purely there to penalise customers flying QR/MH instead of QF or others. As I've said before it makes a mockery of the whole OW scheme is some airlines are penalised over others.

I wonder what the ACCC would say if you told them you're being given economy points/SC's for a business class ticket on a couple of carriers. Anti-competitive maybe?? Maybe I'll try.....

 

[Archphoto]

So if they're only going to award Economy SCs on certain "Business" class flights, does that mean you only need to redeem at the Y rate too?

 

[RooFlyer]

I think that Red Roo will be busy at the AFF #9 dinner Saturday night.

Do you think they will have the courage or authority to answer any 'shop' questions in an straightforward way? I think know the answer, judging by

I recall Lesley Grant having more front than David Jones answering queries about the first round of 'Simpler and Fairer' - going on about yes, it was Simpler and yes, Fairer (or was it one of her minions..)

Here's a 'Qantas Loyalty' primer, as forshadowed by Orwell:

As the Ministry of Peace deals with war and defence, the Ministry of [-]Loyalty[/-]Truth deals with news, entertainment, education and art (propaganda).

Loyalty ... forsooth!

 

[Princess Fiona]

Do you think they will have the courage or authority to answer any 'shop' questions in an straightforward way? I think know the answer, judging by

I recall Lesley Grant having more front than David Jones answering queries about the first round of 'Simpler and Fairer' - going on about yes, it was Simpler and yes, Fairer (or was it one of her minions..)

Here's a 'Qantas Loyalty' primer, as forshadowed by Orwell:

As the Ministry of Peace deals with war and defence, the Ministry of [-]Loyalty[/-]Truth deals with news, entertainment, education and art (propaganda).

Loyalty ... forsooth!

I think Red Roo should be cut some slack and enjoy the festivities just like any other attendee.

It's kind of like when I get in a taxi and the driver asks me what I do for a living and I spend the rest of the journey answering questions about his irritable bowel syndrome
There's a time and a place for that stuff IMO

 

[RooFlyer]

I think Red Roo should be cut some slack and enjoy the festivities just like any other attendee.

It's kind of like when I get in a taxi and the driver asks me what I do for a living and I spend the rest of the journey answering questions about his irritable bowel syndrome
There's a time and a place for that stuff IMO

Oh, I agree. A social occasion is a social occasion . I mean, its not like anything worthwhile was gleaned from the old 'official' Qantas Lunches - at least as far as the great unwashed were concerned (no official transcript or written Qantas answers published). Those were the days!

 

[Princess Fiona]

Oh, I agree. A social occasion is a social occasion . I mean, its not like anything worthwhile was gleaned from the old 'official' Qantas Lunches - at least as far as the great unwashed were concerned (no official transcript or written Qantas answers published). Those were the days!

And long may they linger

 

[Archphoto]

Hmmm, I found the write-up rather interesting:

"For example, a one-way business class ticket from Hong Kong to London on Cathay Pacific will from December 1st net you 120 Status Credits compared to 80 under today's scale."

So, if you fly another carrier on a "route of our choice (that we don't actually serve) we will award decent SCs", but "on other routes that we don't serve (at our discretion) we'll cut you off at the knees." Can someone explain how that is "Simpler & Fairer" TM?

I can get on board with being awarded less SCs on routes that QF does fly, but when they don't actually give you a choice, how do they expect you to be loyal and fly with them? Plus they contradict themselves so much I'm truly getting an enormous headache having to work through their latest round of "enhancements". :mrgreen:

Off to grab a beer and smoke a nice cigar to chill out and contemplate my next Longhaul flight out of TH; QF or another OW carrier? . . . . oh wait, they've enhanced BKK and I can't choose QF anyway. Well that was an easy decision to make - thank you QF for making it so easy to choose another OW carrier.

 

[RooFlyer]

Hmmm, I found the write-up rather interesting:

"For example, a one-way business class ticket from Hong Kong to London on Cathay Pacific will from December 1st net you 120 Status Credits compared to 80 under today's scale."

So, if you fly another carrier on a "route of our choice (that we don't actually serve) we will award decent SCs", but "on other routes that we don't serve (at our discretion)" we'll cut you off at the knees. Can someone explain how that is "Simpler & Fairer" TM?

I can get on board with being awarded less SCs on routes that QF does fly, but when they don't actually give you a choice, how do they expect you to be loyal and fly with them? Plus they contradict themselves so much I'm truly getting an enormous headache having to work through their latest round of "enhancements". :mrgreen:

Off to grab a beer and smoke a nice cigar to chill out and contemplate my next Longhaul flight out of TH; QF or another OW carrier? . . . . oh wait, they've enhanced BKK and I can't choose QF anyway. Well that was an easy decision to make - thank you QF for making it so easy to choose another OW carrier.

Go Finnair. You won't regret it, and bugger the SCs.

 

[wandering_fred]

As mentioned up thread, still same SC as present. But I agree with Princess Fiona, that improving SC earn for Asia/Europe, where QF do not offer direct services, is a major improvement My SC earn will go from 80 to 120 for HKG-MAN next year.

I am pleased that you are happy with the transAsia improved earn.
Looking at one of my favorite "SC" routes in Jan 2016 - BKK-KUL-CMB in MH business still earns 120 SC with QFF... :-|

Now to decide whether it is worth the effort and $$ to get the 320 status credits I need to re-qualify with QFF by 29 Feb, given the changes with MPO (CX) are almost equally "simpler and fairer" for the Y/PEY (or partner J) traveler. But at least with CX the change is in April 2016, so the notice length is customer friendly. Since AA has increased the EQP earn for AA premium cabins, maybe we won't see a major "enhancement" there in the partner PEY/Y+ earnings.

Happy wandering

Fred

 

[dvt]

Heard back from Qantas today with good news. They are going to manually credit my flights with the old J class earn rate when I fly next year as I booked my flight a few hours before the announcement. The rep that I spoke to has a diary note to apply the credit next year but I've been told to call back if they don't appear.

I did ask for all of this in writing, he said that management would be unlikely to do this but that he would ask. I also got his direct line and name should I have any issues.

Whilst this is a good outcome, the overall experience does make me question my loyalty to Qantas considering the appalling earn rates for QR should I want to to fly them in the future.

Just booked QR business class flights this morning to Europe!! Having read the detail it would appear that my earn rates have significantly decreased, what a joke!

I've already put a call into Qantas, the rep didnt have a clue what I was talking about, he insisted that I would earn J class rates. I directed him to the new information and he was very apologetic, he informed me that he hadn't been given an update on the changes. He was quite embarrassed and asked for some time to escalate the issue before getting back to me. He's promised to call back on Saturday.

I can't believe that my booking will now have this new earn rate applied. Hopefully an exemption will be introduced for existing bookings if the new earn rate has a negative impact, I can only hope!

 

[MH_fan]

I'm still in shock at the SC earn for flying on MH. It's absolutely outrageous that I will only earn 180SCs for a return J ticket to Europe!

 

[RooFlyer]

Heard back from Qantas today with good news. They are going to manually credit my flights with the old J class earn rate when I fly next year as I booked my flight a few hours before the announcement. The rep that I spoke to has a diary note to apply the credit next year but I've been told to call back if they don't appear.

I did ask for all of this in writing, he said that management would be unlikely to do this but that he would ask. I also got his direct line and name should I have any issues.

Whilst this is a good outcome, the overall experience does make me question my loyalty to Qantas considering the appalling earn rates for QR should I want to to fly them in the future.

Yes, good outcome, but what, Qantas, about the others who don't have the nouse to take up the issue (if they are aware at all)? Sauce for the gander should be sauce for all the gooses out there.

I'm not surprised at the response re Qantas management; says a lot.

 

[ComeFlyWithMe]

It is clear to me that their intention is to create so much complexity that nobody, not even QF themselves, are able to work it out.
As for the rates, it says to me that QF is scared of QR and frankly they should be. Their SYD-DOH will give them a run for their money. As for MH, to suggest someone should fly to SIN then get on a B grade LCC to KUL is appalling.
This is pure and simple disrespect for frequent flyers, with a sprinkling of childish petulance thrown in for good measure.
So many reasons to look elsewhere. Perhaps QR will have a great program that allows AU enrolments.
New acronym: FUQF.

 

[Isochronous]

I'm going to file a complaint with the ACCC for the breach of the 3 month notice period.

 

[MEL_Traveller]

I think I have made the program simpler and fairer:

• Attain silver - that's all you need to skip the check-in queues and get free seat allocation

• For international, buy priority pass or miles to fly premium.

 

[wandering_fred]

Has QF mentioned a reference where omissions from the new QF points/SC calculator can be registered?

CMB-PEK (UL868/9)

As a point of note CMB-KUL-PEK seems to have some very good prices in Z class. 180 SC each way crediting to QF.

Happy wandering

Fred

 

[amaroo]

Lifetime Gold, wonderful economy product, cheaper airfares than a LCC. Is there more to say?

Guess one would have had to achieved LTG to appreciate your post JK :mrgreen:

 

[katiebell]

However ... the increase of Partner SC earn still doesn't fully compensate the lack of QF services.

For example, QF MEL-LHR in J earns 280 SCs.

Currently, QF MEL-HKG in J; CX HKG-LHR in J earns 200 SCs. In future this will earn 240 SCs.

Doubtless, this will be put down to the vagaries of the zonal system - can anyone enlighten as to what this would have earned prior to Fairer and Simpler? Not the same route, but MH via SEA earned 280 SCs once-upon-a-time.

Regards,

BD

Before QF started mucking around with SC MEL-HGK in J = 120 SC; HKG-LHR in J = 160 SC i.e MEL-HKG-LHR rtn in J = 560 SC.

The latest changes come closer to this but still do not make an equitable SC earn, especially for sectors QF do not fly.

Perhaps QF are trying to enhance us out of the FF programme...

 

[trippin_the_rift]

I'm still in shock at the SC earn for flying on MH. It's absolutely outrageous that I will only earn 180SCs for a return J ticket to Europe!

I'd be shocked at anyone flying MH more than QF who credits flights to QFF.
You don't need 4000 nodes of Hadoop to work that out