Heads up about program changes

[Troppo]

I think we should start a thread similar to the 'MASA reference guide' thread except every time we book a flight with an airline other than QF due to these changes we should put it in a spreadsheet so we can show QF "because of these changes our members have collectively spent $xx_xx_xx on other airlines and subsequently forfeited this revenue."

Nothing speaks louder then facts!

If I can gauge peoples thoughts on this I might just start it up?

I spent $15000 with CX today.

Directly as a result of these new enhancements and FU attitude of QANTAS "Loyalty".

 

[medhead]

This just in for my 10 year child with 290 lifetime status credits. I can only ask: "what is the value of my daughter loyalty to Qantas over more than the last 12 months?"


"We know how important it is for you to be rewarded when you fly. It's also important that the reward should reflect the value of your fare."

 

[jasejman2000]

Ouch! I've always enjoyed flying QANTAS. It's a pity they don't value their frequent flyers as much as we value them .

 

[medhead]

In the T+C's of the email that went out this evening they failed to list Qatar... Another proof-reading error?

Whadaya mean? I'm surprised Malaysian is even in there still.

 

[Timsboot]

My qualification date in 30 Nov. Leading up to 30 Nov last year I "ummed" and "aaahed" about what to do. Put my SCs back into QF or switch to AA. I posted here and posted elsewhere. I even did the AA platinum challenge. Then my first trip post 30 Nov came up. A J fare from BKK to NYC, so a real chance to get a good start on either WP re-qualification on QF or to move from Plat to exec-plat on AA. After much point calculating, more umming, more aaahing and lots of forum reading I chose AA. I was nervous because for 11 of the last 12 years I have been WP. I worried that I would not like life on the Gold side even if still a OW WP. This enhancement has eliminated all of my nerves, cancelled all my ummms and extinguished my aaaahs. I made the right call. Now I can happily put my OW points and SCs into exec-Plat AA and use LTG as my backup. So in one way QF can be happy that the email they sent and the announcement they made has made one flyer very happy - just not in the way they planned.

 

[serfty]

RedRoo,

Can you please point me in the direction of the partners points earning table.

Can you also confirm that for partner flights booked prior to today but for travel post July will earn points and SC according to the earn rates that applied before today's changes?

Many thanks!

as posted ...

The way you earn Qantas Points on partner airline flights will transition to the same regional framework as the table above. Please ensure Your Profile is up to date so that we can keep you informed of these changes.

 

[serfty]

...
It looks like a lot of us will lose. I may end up losing ~30,000-40,000 QFF points per year. But as I said earlier I do not like the alternative domestically. I would be depressed if I had to fly Virgin/Jetstar every week.

In 2015 I am likely to earn about 120,000 QFF points less though flying.

I expect my Advantage earn to increase acby a commensurate amount.

I did the sums years ago, as a WP flying QF, QFF had the better earn to burn ratio for me when compared to AAdvantage.

This will no longer be the case. Oh well, at least I have lifetime gold - not sure what else to do with the life time 28000+ SC's

 

[amaroo]

Yes my mileage earnt will vary by about 20-40% from these changes and the reduction in earn from flying

So I assume you always fly in J/F then

No. Plenty of Y DOM flights here and abroad. I obtain the great majority of my points via CC and in the main I earn my status via BIS paid QF flights in Y and J.

The loss of ASA and dilution of status runs have zero impact on me......you could also add DSC to the list.

I'm more concerned with QF increasing the cost of redeeming!

 

[lovestotravel]

High status customers on cheap tickets will be the biggest losers. They're probably the most expensive customers QF has, and QF appears to be "firing" those customers. A marginal business probably doesn't want a bunch of loss-making customers hanging around.

Those that value their status will have to pony up more money. Those that value their money will go burden VA with their loss-inducing behaviour.

So all platinum customers are "loss making" if they fly in discount Y....

Very cool story indeed to say the least! Can you please tell me more about how a customer that may spend $10k on a J flight or $12K on a F flight but then will fly discount Y around the East Coast of Australia is "loss-inducing"

 

[kelvedon]

I know what a jasa is, what is a masa? I know I'll regret asking this.

An MASA is a JASA in palliative care.

 

[plugster2011]

Just as enhancement has come to mean the complete opposite from a flyer's POV - I think this is Qantas' attempt to redefine simplification as the complete opposite as well - as many have said the tables are pretty much a nightmare (I just can't handle them tonight) - its unlikely we'll have a proper handle on it all for a few days and weeks (except to say in general that the more you pay and fly with QF the better the reward).

Obviously people are miffed because no one likes change (i'm in this camp) - as a self funded flyer I was able to achieve status above my paygrade by taking advantage of certain program features (MASA's and DSC offers).

Now the process of finding the new sweet spots starts in earnest - but for me personally its probably time to burn and go for the lowest possible fares in the future on whatever airline that happens to be (unfortunately unlikely to be QF.

Now for a 4 day weekend and hopefully when I come back some of this will make a bit more sense.

 

[suparockin]

@superockin: Things more important to @QantasAirways than its frequent flyers - @ModernFam #QFFenhancements #qantasfail

 

[defurax]

"Earning Status credits with our partner airlinesThere are also some changes to the way you earn Status credits on our partner airlines which will be effective for travel on and from 1 July 2014. See the table below for details on the number of Status credits you'll earn on partner airlines for travel from 1 July 2014."

Am I right in thinking that "Economy" level of SCs on partner airlines will include more booking classes than only "Y" as is the case currently?

 

[sydstar]

QF Loyalty have lost the plot....another free kick to VA. I can only wonder what VA will decide to do in response

For starters it's a frequent flyer program. This subtle shift to 'Qantas Points' has been shifting into the vocab for a while now. The core of your business is flying. The aim should be to fly to earn and burn and supplement with ground-partners. Yet instead, you devalue point earning by doing what the program was designed for - flying, instead throwing points at me for buying $30 of seafood at Woolworths, signing up for health insurance and mortaging a house (and soul) to Macquarie....

And yet I get penalised further when you fly an inferior product to your 'partner' (*cough* CX) or you don't fly to places I want to go like KUL or GIG and so I use your 'partner'...yeah, that seems like a fair reward for my loyalty.

If the aim was really to reduce points earning on Discount Y buckets, then why not a simple multiplier on mileage flown - eg 0.5 per mile?

I'd like to hope that the first of the 5000 sent packing are part of the 'team' responsible for the "simple" new system...

 

[lovestotravel]

I'm more concerned with QF increasing the cost of redeeming!

Matter of time I would say

 

[serfty]

It's not all bad for discount Y flyers eg. JQ MEL-DPS on a Plus bundle goes from 25sc/2,719pts to 40sc/3,900pts.

Yeah ... but ya gotta 1) fly to Bali & 2) fly Jetstar for more than 90 minutes...

 

[lovestotravel]

QF Loyalty have lost the plot....another free kick to VA. I can only wonder what VA will decide to do in response

For starters it's a frequent flyer program. This subtle shift to 'Qantas Points' has been shifting into the vocab for a while now. The core of your business is flying. The aim should be to fly to earn and burn and supplement with ground-partners. Yet instead, you devalue point earning by doing what the program was designed for - flying, instead throwing points at me for buying $30 of seafood at Woolworths, signing up for health insurance and mortaging a house (and soul) to Macquarie....

And yet I get penalised further when you fly an inferior product to your 'partner' (*cough* CX) or you don't fly to places I want to go like KUL or GIG and so I use your 'partner'...yeah, that seems like a fair reward for my loyalty.

If the aim was really to reduce points earning on Discount Y buckets, then why not a simple multiplier on mileage flown - eg 0.5 per mile?

I'd like to hope that the first of the 5000 sent packing are part of the 'team' responsible for the "simple" new system...

While I agree in principle, the most profitable part of QF is QFF.... That is the points department.....

All those companies buying points is great, and the majority of people will take many many years to use the points! In the meantime it's cash in the bank for QF!

 

[amaroo]

No need. People are so peeved with the disgusting way QF treats them they will happily just start from scratch rather than spend with QF.

In the scheme of things that would be a small % based on these changes. Plenty of other reasons to move but these changes IMO are minor and immaterial!

 

[nickfromeastryde]

Slow down, I can't catch up!!!

 

[SeatBackForward]

While I agree in principle, the most profitable part of QF is QFF.... That is the points department.....

All those companies buying points is great, and the majority of people will take many many years to use the points! In the meantime it's cash in the bank for QF!

Shareholders would have a good argument of why their company has suddenly turned into a financial enterprise rather than an Aviation transport business.