Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

[Greg555]

Oh well, No change in status life for me. Already did the booking/travel after Feb 2022 to ensure extension/rollover after 31 Oct 2022 to Oct 2023.

As far as points go, email offering WP 30K just arrived.
View attachment 289412

Exactly - already spent the money.....

 

[AnneB]

Ultimately, with all this backlash over these ‘gifts’, do they benefit me? Yes, my husband and I will now earn Platinum status on our return from the UK in October.
Love to hear from others who will benefit. Positivity is healthy.

 

[aus_flyer]

I'm P1 and got 15,000 points. Bit annoying to hear a WP got 30k points given I've actually requalified as P1 without the need for status extensions.

 

[gethsemene]

I'm WP and I got 15,000 so not sure how it is worked out. I have 600 status credits since April and 400 more in travel booked...

Actually I wonder if it is on renewal date, if Jan-June get 15,000 and the July-Dec (whom got less in terms of extensions) get 30,000

 

[aaronm]

So if membership ends in June 2023 you get an extra entire year of status.

If membership ends in July 2023 you get an extra nothing.

I guess they have to draw the line somewhere but it does seem a good way to annoy anyone with a status review date in July or August. My experiences with Qantas lately have been generally disappointing so this is pretty much in line with expectations...

 

[Hvr]

WP, LTG, >50 SCs,
Offer 30,000points and $50 voucher.

 

[AbsolutelyAnything]

15,000 points for me as a Platinum, would like to know how they decide the amount based on 'loyalty'...

Anniversary is May and currently over half way to renewal with SC's also had a few cancelled flights this year...

No lifetime status though, not too far away from Silver

 

[dairyfloss]

I'm WP and I got 15,000 so not sure how it is worked out. I have 600 status credits since April and 400 more in travel booked...

Actually I wonder if it is on renewal date, if Jan-June get 15,000 and the July-Dec (whom got less in terms of extensions) get 30,000

Yeah - interesting, that... I'm another WP who got 30K. Aug year end, so I'm in the 'miss out, next year' category. New confirmed membership year yet to start, however, so can't complain too much I suppose... only other factor for me is Points Club member?

EDIT: I have also had QF flights changed or cancelled in the last 12-18 months - another factor?

 

[Ansett]

Just received 30,000 Points as a P1 and the $50.00 voucher, I am also LTG and PC+ and have requalified for P1 already. I wonder if the awarded points depend on the LTG and PC+. My year ends December 31st.

 

[docjames]

So 30,000 points and $50 voucher but i;d already met the extension requirement anyway.

And naturally, the website is in meltdown when i click through to redeem the voucher (although it acknowledged the points immediately). Now cant log into app or account online.

 

[Daver6]

Just received the email from QF. As a WP they're buying my love with 30k FF points.

Edit: Interesting to see they're offering different amounts to different people on the same level. More goodwill for those who feel screwed

For anyone looking for patterns. I'm a Nov membership year, had a couple of international trips and close to maintaining WP this year anyway.

 

[serfty]

WP, LTG, >50 SCs,
Offer 30,000points and $50 voucher.

WP, LTG, > 700 SC's for "year", ~40K Lifetime
Points Club basic

Offer 30,000points and $50 voucher.

October 31st Expiry.

Most of my SC's were earned Nov-Jan before extensions/rollover for those with late 2022 expiry announced.

 

[dairyfloss]

Just received 30,000 Points as a P1 and the $50.00 voucher, I am also LTG and PC+ and have requalified for P1 already. I wonder if the awarded points depend on the LTG and PC+.

I'm not LTG, but I am LTS... maybe its the combination of either WP/WP1 + any LT status = 30K, and others are 15K

 

[gethsemene]

EDIT: I have also had QF flights changed or cancelled in the last 12-18 months - another factor?

Nah, I've had multiple QF flights changed and cancelled and actually have 2 'please call us' notifications waiting for flights I have for the end of the year that I don't have the mental fortitude to deal with yet.

I also have an outstanding (2+ Months) customer service request pending so it ain't that. I'm only WP LTS though.

 

[RooFlyer]

WP, LTG, >800SCs.
Offer 15,000 points and $50.

I'm not LTG, but I am LTS... maybe its the combination of either WP/WP1 + any LT status = 30K, and others are 15K

Nope. See above.

Was it something I said here .

I'm not going to bother to accept the $50.

 

[QF029]

I went from NB to WP this membership year and was offered 30k points.

Maybe it's to do with going up a tier?

 

[dairyfloss]

I'm P1 and got 15,000 points. Bit annoying to hear a WP got 30k points given I've actually requalified as P1 without the need for status extensions.

Are you LTS/LTG or a PC member? Also what month does your membership year end?

 

[levelnine]

WP/WP1 + any LT status = 30K, and others are 15K

No. I'm WP + LTS and only got 15K. I think those getting 15K are those getting an additional year of status. Those getting 30K aren't.

 

[QF029]

Anyone else having trouble logging in to the QF app / website?

 

[Cheesy]

LTG, WP expiry 31 July (from previous extensions, 760 SC last year) - 1100 SCs in forward bookings
Offered 30k points & $50 voucher
Also PC+ if that makes a difference