CMA222
Active Member
- Joined
- Oct 15, 2009
- Posts
- 891
re: Qantas Cash Card
The variations are in part dependent on the time of day the BPay payment is made as that effects when QCash receives the funds. BUT, the demand to make the payment within 4 hours of receipt of the email is a joke when they take 3 business days to give you back your own money. If BPay payments close for that business day at say 6.00 pm AEST then surely they can be honest with the cut off time for payment. Presumably those who loaded on the public holiday still had a demand for payment within 4 hours even though it would not be processed till close of business the following (business) day. Interestingly the BPay terms of use say payments made are required to be acknowledged by the receiving entity on the same day - so the delay is with QCash. 1 day turnaround sounds like a glitch or demonstrates they can do it if they want to.
I transferred money on Monday - no sign of it yet!
The variations are in part dependent on the time of day the BPay payment is made as that effects when QCash receives the funds. BUT, the demand to make the payment within 4 hours of receipt of the email is a joke when they take 3 business days to give you back your own money. If BPay payments close for that business day at say 6.00 pm AEST then surely they can be honest with the cut off time for payment. Presumably those who loaded on the public holiday still had a demand for payment within 4 hours even though it would not be processed till close of business the following (business) day. Interestingly the BPay terms of use say payments made are required to be acknowledged by the receiving entity on the same day - so the delay is with QCash. 1 day turnaround sounds like a glitch or demonstrates they can do it if they want to.