I received this today. It's a week late however, at least they have made an attempt to inform (and sugarcoat) the downgrading to the cough seats.
EF alerts set and all things being equal - we'll be flying home BA F or CX J from HKG.
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Update to Business Class service[/TD]
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[TD="align: left"]Dear amaroo
We wish to advise you of an update to your Qantas Booking Reference xx_xx_ scheduled to be operated by a Qantas Boeing 747 aircraft to and from Brisbane and Singapore. This flight will now be operated by an Airbus A330 with a First Generation Skybed with a slight incline.
This change is a result of a detailed review of our network, which has involved re-assigning aircraft to better match customer demand, including flights operating between Brisbane and Singapore. You will still enjoy the full benefits of the Business cabin including personal space, service, food and wine and entertainment.
The A330 reconfiguration program is underway and by the end of this year the first of the refurbished aircraft will be introduced, which will feature fully flat beds and direct aisle access from every Business seat.
We sincerely regret any inconvenience.
Regards
The Qantas Team[/TD]
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