So close to being scammed in Thailand after testing positive for COVID.
I wanted to stay at the Pullman Bangkok Grand Sukhumvit Asoke instead of another hotel that my hospital was recommending. The Pullman Grand Sukhumvit is a 'Hospitel' (spelling is correct) - ie, one of the official hotels in Bangkok where you can stay when receiving treatment for COVID. You don't have a choice - you have to stay in a "Hospitel" if you can't stay at home or in another facility, and the Sofitel So Bangkok (where I'm staying) is not registered as a Hospitel - you can do your first nights Test and Go program there but not if you're positive.
I called the Pullman Grand Sukhumvit directly on their main number from the website because I was told that I could book directly with them and was transferred through to the nurse. Her name was Kao - or so she told me.
She told me to send her details on sms to her private number and she also emailed me confirmation - but it was from a gmail account. Emails and sms' were very vague. She told me the 10 night stay would be THB120,000 (AUD$4,794). But she spelt the Suite as Sweet and nothing was on official letterhead or email addresses.
When ended up feeling like this was a scam and I told her no, the next couple of messages I got from her gave proof of it being a scam:
Close call. I suggest, as there's not much information about the Hospitels in Thailand if you test positive, to stick with what the hospital is telling you to do. The rooms looks pretty comfortable - although it's a VERY Expensive process. Thankful for Travel Insurance.
If anyone has details of a senior person at Accor, would you be able to pass their contact details on? I'd like to be able to report this. Have done so to the hotel directly but I don't trust whoever is managing their booking process (you can't book there currently because it's one of the quarantine hotels)