Simo
Established Member
- Joined
- May 22, 2011
- Posts
- 3,820
I called them. Just got the itinerary. The CSA said that was the first stage and the receipt would follow. Didn't happen. I've used the tax invoice option about 5 or 6 times on the website - using variations of my usual email address, the email address in the booking, changed the booking email to my normal email and for the first flight box tried variations of QFXYZ, QF XYZ and XYZ. All with no emails forthcoming. The main hassle is I booked this by getting a voucher and then booking the flights, so explaining 2 items on the credit card statement for proof of purchase will be a bit complex.
Really kicking myself for using my work email in the booking instead of the email in my profile.
That is soo old school...
You should just FB them and then give them all your details in open forum and if they don't comply you will never fly them again and they are the worst airline in the world... and then call the Quantas......