These new floor plans are ideal for maximising a company's space while minimising costs. Bosses love the ability to keep a closer eye on their employees, ensuring clandestine cough-watching, constant social media-browsing and unlimited personal mobile phone use aren't occupying billing hours.
But employers are getting a false sense of improved productivity. A
2013 study found that many workers in open offices are frustrated by distractions that lead to poorer work performance. Nearly half of the surveyed workers in open offices said the lack of sound privacy was a significant problem for them and more than 30 per cent complained about the lack of visual privacy.
Meanwhile, "ease of interaction" with colleagues - the problem that open offices profess to fix - was cited as a problem by fewer than 10 per cent of workers in any type of office setting. In fact, those with private offices were least likely to identify their ability to communicate with colleagues as an issue. In a previous study, researchers concluded that "the loss of productivity due to noise distraction … was doubled in open-plan offices compared to private offices".