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For the first time I have done a charge back on my credit card.
In August I a purchased a timed arrival ticket for the Washington Monument, AUD$5.91. Just before I was due to actually visit the Monument I received an email to say that the elevator had broken down and that it was closed.
I contacted the US National Park Service and was advised there were no refunds.
My bank (Westpac) received the request for charge back last week, sent a request for more information on Friday to which I responded within the hour, and advised me today that I was successful.
I wouldn't spend any of my time chasing up $5.91. I suppose a lot of people are like me and that's why NPS does this.
Good to know it can be done however.